TERMS & CONDITIONS
This website is operated by DAGE LTD and includes all information, tools, and services available. Throughout the site, the terms “we”, “us” and “our” refer to DAGE LTD.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
We reserve the right to update, change or replace any part of these Terms of Service. It is your responsibility to check this page periodically for changes.
ONLINE STORES TERMS
1.1 By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
1.2 You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
1.3 A breach or violation of any of the Terms will result in an immediate termination of your Services.
ACCURACY AND COMPLETENESS OF information
2.1 The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
2.2 We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
3.1 We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. Products on our site are handmade and may vary from the images shown on our site. Images of the Products on our site are for illustrative purposes only.
3.2 All descriptions of products are subject to change at any time without notice, but changes will not affect orders.
3.3 The packaging of the Products you receive may vary from that shown on the images on our site.
3.4 We reserve the right to publish photographs of your order onto our social media channels and our website.
3.5 As our kitchen does handle nuts and other allergens we cannot guarantee that traces of nuts and other allergens will not be found in our products and therefore we do not accept any liability for any damage to health or any distress caused to you by the consumption of such products.
PRICES AND PAYMENTS
4.1 All prices are in GBP(£).
4.2 The prices of the products will be as quoted on order. Whilst we try and ensure that all the information on our Website is accurate, errors may occur. In the unlikely event that the price and/or description of an item listed on the Website has been incorrectly advertised, we will not be under any obligation to sell or provide those products to you.
4.3 Prices are subject to change at any time without notice, but changes will not affect orders.
4.4 The price of a product does not include delivery charges. We will provide you with delivery charges on order.
4.5 Payment for all products must be by credit or debit card and those accepted by us are those listed on our website on the date when your order is placed.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
5.1 You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your information, including your email address, telephone number, and credit card details so that we can complete your transactions and contact you as needed.
DELIVERY AND COLLECTION
6.1 Delivery is available to all the areas listed on the Delivery page.
6.2 The products ordered by you can only be delivered to the delivery address provided by you to us or collected by you from one of our locations.
6.3 If for any reason no one is present to receive delivery of your order from the address provided, or collection is not made within the given time slot, we will take the products back to our bakery and hold the goods for 24 hours during which you may contact us to request re-delivery or personal collection. Please note re-delivery is subject to an additional charge.
6.4 When placing an order please provide a telephone number on which our driver can contact you or the recipient if there be any problems in delivering the order.
6.5 Your products will be delivered to you between 7 am to 6 pm within two days of your order (if the order is placed before 2 pm, two days before)
6.6 We shall not be liable for any delay in delivering the products, however, caused.
6.7 We cannot accept responsibility for damage caused by you or anyone engaged by you to collect Products from us if they are damaged during transit to you.
AVAILABILITY AND RESTRICTIONS
7.1 All Products shown on our site are subject to availability. We will inform you by e-mail as soon as possible if the Product you have ordered is not available and we will not process your order if made.
7.2 We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
CANCELLATION, REFUND AND RETURN POLICY
8.1 We are only able to refund and cancel orders two working days before your order is due to be delivered or collected.
8.2 If upon collection or delivery of the products you find that they are not those ordered by you, the order is incomplete or a product is in a damaged condition please notify us immediately otherwise we are unable to offer any refund. In the case of damaged goods, you must retain the damaged Products and all packaging for inspection by us and also send photographic documentation of the order. Legal ownership of the goods will immediately revert to us if we refund any such payment to you.
8.3 We will only make a refund to the original credit card or debit card account used by you to make the online purchase. Please state clearly your dispatch details in all communications to us.
8.4 Since taste is a very personal matter and subjective we cannot accept returns.
8.5 We will have no liability to you for any indirect loss.
9.1 Certain content, products and services available via our Service may include materials from third-parties.
9.2 Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
9.3 We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
ERRORS, INACCURACIES, AND OMISSIONS
11.1 Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
11.2 We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
12.1 You are prohibited from using the site or its content:
- to submit false or misleading information
- collect or track the personal information of others
- to spam, phish, pharm, pretext, spider, crawl, or scrape
- for any obscene or immoral purpose
- to interfere with or circumvent the security features of the Service
12.2 We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
13.1 We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
13.2 We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
13.3 You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
13.4 You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
13.5 In no case shall DAGE LTD, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
14.1 You agree to indemnify and hold harmless us, our directors, employees and consultants from and against any and all claims, losses, demands, causes of action and judgments (including solicitors' or attorneys' fees and court costs) arising from or concerning any breach by you of this Agreement and/or these Terms and Conditions for your use of the Site and you agree to reimburse us on demand for any losses, costs or expenses we incur as a result thereof.
15.1 In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
16.1 The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
16.2 These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
16.3 If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination, and/or accordingly may deny you access to our Services.
17.1 The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
17.2 These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
17.3 Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
18.1 These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England. You expressly agree that the English courts shall have exclusive jurisdiction over any claim or dispute between us or relating in any way to your use of this Site.
19.1 “Bake Empire” is a registered trademark of Dage LTD. We reserve the right in this trademark, the bakeempire.com domain name, and all related domains and sub-domains and any other logos, service marks, brand names, trading names and/or trademarks appearing anywhere on our site.
Questions about the Terms of Service should be sent to us at